Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

Welcome to KakaPVC. By accessing, browsing, or using this website or purchasing our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this website and our services.

2. Use of Website

2.1 License Grant

Permission is granted to temporarily download one copy of the materials on KakaPVC's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Use automated systems or bots to access the website
• Interfere with or disrupt the website's operation

2.2 Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information promptly
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use
• Not share your account credentials with others
• Not create multiple accounts to circumvent restrictions

3. Products, Pricing, and Payments

3.1 Product Information

We strive to provide accurate information about our PVC products, including descriptions, images, specifications, features, and prices. However, we do not warrant that product descriptions or other content on this website are accurate, complete, reliable, current, or error-free. Product details are subject to change based on availability and manufacturer updates.

Product images are for illustrative purposes only and may not reflect the exact appearance, color, or size of the actual product. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3.2 Pricing and Fees

All product prices are displayed in Indian Rupees (₹) and are subject to change without prior notice. We reserve the right to:

• Modify product prices at any time
• Offer discounts, promotions, or special offers at our discretion
• Change payment terms or installment options
• Correct pricing errors even after an order has been placed

All prices are inclusive of applicable taxes unless otherwise stated. Shipping and handling charges are additional and will be displayed during checkout.

3.3 Payment Methods

We accept various payment methods including credit cards, debit cards, net banking, UPI, digital wallets, and other digital payment options. All payments are processed through secure third-party payment gateways. We do not store your complete payment card information.

By making a payment, you represent and warrant that:

• You are authorized to use the payment method
• The payment information you provide is accurate and complete
• You will pay all charges incurred in connection with your purchase

4. Orders and Fulfillment

4.1 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Order confirmation does not constitute acceptance of your order. We will send you an order confirmation email once your order is accepted. If we cannot fulfill your order, we will notify you and provide a full refund.

4.2 Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

• Weather conditions or natural disasters
• Shipping carrier delays
• Incorrect or incomplete shipping addresses
• Customs clearance delays (for international orders)
• Other circumstances beyond our control

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for inspecting products upon delivery and reporting any damage or defects within 48 hours.

5. Refund and Cancellation Policy

5.1 Refund Eligibility

Refund eligibility depends on the specific product purchased and the reason for return. Generally:

• Refunds may be available within 7-14 days of delivery for unused products in original, unopened packaging
• For PVC products, items must be unopened and in original sealed condition
• Refunds are not available for personalized or custom products
• Refunds are not available for digital products or services once accessed
• Processing fees may be deducted from refunds
• Refund requests must be submitted in writing with valid reasons
• Products must be returned in original condition with all accessories and packaging

5.2 Cancellation Policy

You may cancel your order at any time before it is shipped. Once an order has been shipped, it cannot be cancelled, but you may return it according to our return policy. Cancellation requests should be submitted through your account or by contacting us directly.

If you cancel an order before shipment, you will receive a full refund within 5-7 business days. If we have already shipped your order, you may return it for a refund (minus shipping charges) according to our return policy.

5.3 Return Process

To return a product:

• Contact us within the return period to obtain a return authorization
• Package the product securely in its original packaging
• Include all accessories, documentation, and original packaging materials
• Ship the product to the address provided in the return authorization
• Once we receive and inspect the returned product, we will process your refund

6. Intellectual Property Rights

6.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of KakaPVC or its content suppliers and is protected by Indian and international copyright laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website and product information for personal, non-commercial purposes only. This license does not include:

• Any resale or commercial use of the website or its contents
• Collection and use of product listings, descriptions, or prices
• Derivative use of the website or its contents
• Downloading or copying account information for the benefit of another merchant
• Use of data mining, robots, or similar data gathering and extraction tools

6.3 User-Generated Content

If you submit content to our website (such as reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and distribute such content for any purpose. You represent and warrant that you have all necessary rights to grant this license.

7. User Conduct and Responsibilities

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or inappropriate content
• Interfere with or disrupt the website's operation
• Attempt to gain unauthorized access to any part of the website
• Use the website to transmit viruses, malware, or other harmful code
• Impersonate any person or entity
• Collect or store personal information about other users

8. Disclaimers

8.1 Service Availability

We strive to ensure the website and services are available 24/7, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, or circumstances beyond our control.

8.2 Content Accuracy

While we make every effort to ensure the accuracy of information on our website, we do not warrant that all information is complete, current, or error-free. Product descriptions, prices, and availability are subject to change without notice.

8.3 Product Warranties

We do not manufacture the products we sell. Product warranties, if any, are provided by the manufacturer. We will assist you in contacting the manufacturer for warranty claims, but we are not responsible for manufacturer warranties or product defects. PVC products should be used as directed and in accordance with manufacturer guidelines, industry standards, and safety requirements.

8.4 Third-Party Content

Our website may contain links to third-party websites, services, or content. We are not responsible for the availability, accuracy, or content of such third-party resources. Your use of third-party services is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, KakaPVC shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from your inability to access or use the website or services
• Damages resulting from unauthorized access to or alteration of your data
• Damages resulting from conduct or content of third parties
• Product defects or malfunctions (subject to manufacturer warranties)
• Product compatibility issues or technical difficulties (users should verify product specifications, installation requirements, and application compatibility)

Our total liability to you for all claims arising from or related to the use of our website or services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless KakaPVC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the website or services
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Your user-generated content

11. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms and Conditions due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, pandemics, government actions, or failures of internet or telecommunications services.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us to attempt to resolve the dispute informally. We will make good faith efforts to resolve any disputes within 30 days of receiving your notice.

13.2 Arbitration

If informal resolution is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015. The arbitration shall be conducted in Ahmedabad, Gujarat, in the English language.

13.3 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and waive any right to participate in a class action, collective action, or representative proceeding.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and KakaPVC regarding your use of the website and services, superseding all prior agreements and understandings.

16. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of KakaPVC.

17. Assignment

You may not assign or transfer these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign these Terms and Conditions or any rights or obligations hereunder to any third party at any time without notice.

18. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this page
• Posting a notice on our website
• Sending an email notification for significant changes (if you have provided your email)

Your continued use of the website or services after changes constitutes acceptance of the modified terms. If you do not agree to the modified terms, you must discontinue use of our services.

19. Contact Information

For questions, concerns, or clarifications about these Terms & Conditions or our products and services, please contact us:

We aim to respond to all inquiries as soon as possible during working hours.